Managing compliance, operational, digital, AI and sustainability risks has become increasingly critical for businesses in the financial services industry. Furthermore, expectations by regulators are ever more demanding, while monetary sanctions are being scaled up. Accordingly, non-financial risk (NFR) management requires sophistication in various aspects of a risk management system. This handbook analyses a major success factor necessary for meeting the requirements of modern risk management: an institution-specific target operating model – integrating strategy, governance & organisation, risk management, data architecture and cultural elements to ensure maximum effectiveness. Fully updated to reflect the latest regulatory and industry developments, the second edition features two brand-new chapters on the deployment of (Gen) AI in non-financial risk management and cyber resilience in financial institutions. The book has been written by senior NFR experts from key markets in Europe, the US and Asia. It gives practitioners the necessary guidance to master the challenges in today’s global risk environment. Each chapter covers key regulatory requirements, major implementation challenges as well as both practical solutions and examples.
